DELIVERY OPTIONS

Your packed shipment (applicable to South East Asia Region Only)

Packages are generally dispatched within 14 days after receipt of payment and are shipped (duration of shipment varies greatly) with tracking and drop-off without signature (if applicable). Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

SHIPPING COST

South East Asia Region

Charges will be applied as follows. Please be noted that registered service charges will be included into the calculation.

Malaysia – Free shipping.

South East Asia Region – Charges of £10 (or equivalent amount in other currency) will be applied outside of Malaysia.

Singapore/ Thailand/ Indonesia/ Vietnam/ Philippines/ Brunei/ Cambodia/ Laos/ Myanmar/ Taiwan/ Hong Kong

Note:

Delivery to areas outside of major cities may incur additional days. Packets, envelopes with enclosures, documents, merchandises, etc. are subject to customs inspections and clearance. Items subject to customs inspections and/or clearance may incur additional 48-72 hours. Items may be subjected to additional control and domestic rules of the destination country. Registered service has Track and Trace.

All of the above charges, terms and conditions are subject to changes at the Management’s discretion without prior notification.

Please contact us at ask@lecliniq.com if you have any enquiries about major purchases and free shipping (agents/wholesale are welcome).

International Region

All deliveries require a signature. For UK residents you can add a note to leave in a safe place.

Please ensure there is someone available at the delivery address to sign for the package. Items may need to be collected from your local postal depot. Your tracking number can be located on your order or by clicking the link in your shipping confirmation email.

We recommend contacting us if you haven’t received your package by the estimated delivery date below to allow us to assist you with tracking.

Charges of £40 (or equivalent amount in other currency) will be applied for the following regions.

Europe/ United Kingdom/ United States/ Canada/ New Zealand/ Australia/ Middle East/ Japan/ Korea.

Please contact us at ask@lecliniq.com if you have any enquiries about major purchases and free shipping (agents/wholesale are welcome).

Mainland China

Please email ask@lecliniq.com for an estimated shipping cost based on weight and value (agents/wholesale are welcome).

* Please note that all delivery times are estimates only and not guaranteed. If you haven’t received your package by the estimated delivery date (as given in the tracking information), please email us to allow us to assist you with tracking. Items may be opened and inspected by the customs agents in your country and are not deemed faulty if they are opened to comply with import regulations. *